Red X appears instead of image?
"Sometimes in my emails or websites, the images do not appear, but a little red X shows up. Can you tell me please how to correct this?"
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Ah yes, another case of software saving us from ourselves... There are a bunch of reasons why you might see the dreaded "Red X" instead of an image while viewing a web page with Internet Explorer or an email with Outlook.
Here are some possible reasons why the Red X may appear, and suggested fixes for each:
Problem: The "Show Pictures" setting has been turned off in Internet Explorer.
Solution: In Internet Explorer's Tools menu, click Internet Options, then click the Advanced tab. Make sure the Show Pictures check box is selected under Multimedia, and click OK.
Problem: Your anti-virus or firewall is a little too uppity. Check to see if your anti-virus or firewall software has a privacy setting to "disable web bugs".
Solution: Uncheck or turn it off. (The term "web bug" is a misnomer. They are really just harmless tiny images on a web page or email, sometimes used for tracking purposes.)
Problem: Your Internet Explorer security settings are set too high, preventing you from accessing the web site which hosts the image.
Solution: Reset to the default security settings. In Internet Explorer, click on Tools -> Internet Options -> Security -> Default Level.
Problem: You've installed the Windows XP/SP2 updates and you're being bitten by the "Block images and other external content in HTML e-mail" security option. This is automatically turned ON in Outlook Express after you install Windows XP/SP2.
Solution: Click on Tools -> Options -> Security. Then UNCHECK the "Block images and other external content" check box, and click OK.
Problem: You are the SENDER and others are complaining that they can't see images in emails you sent,
Solution: In Outlook Express, Click Tools -> Options -> Send. Under Mail Sending Format, select HTML, then press the HTML Settings button. Make sure the "Send pictures with messages" box is checked.
Problem: The image is hosted on a website that's busy, temporarily offline or defunct. Or the image file on the website might have been renamed or deleted.
Solution: Try again later or ask the sender to send it as an attachment instead of an inline image.
Problem: The image is hosted on a website, and you're not online.
Solution: Make sure your internet connection is active and try again.
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Check out other articles in this category:Posted by Bob Rankin on January 19, 2006 12:55 PM
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Most recent comments on "Red X appears instead of image?"
(See all 35 comments for this article.)|
Posted by:
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An update to my previous post, here is the message I receive: Firefox can't find the server at g-ecx.images-amazon.com. EDITOR'S NOTE: Was it a temporary problem? This URL works for me: http://ecx.images-amazon.com/images/I/318Z30NYQ9L._AA280_.jpg |
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Posted by:
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The problem was definately not temporary and still exists today. |
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Scot, I was also receiving the Amazon red-x issue. What I found was that it appears Amazon changed the site hosting their images or their CNAME. I was able to fix this (temporary fix) by editing my hosts file adding the following two lines: The permanent fix is to contact your DNS Admin and have them update this information by performing the following: |
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I have Mozilla Firefox and I can't forward pictures in my email--any suggestions? EDITOR'S NOTE: Firefox is a web browser, and has nothing to do with your email program. What email client do you use? |
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Hi All, I just Want to thank all of you, especially the author of this post "The "Show Pictures" setting has been turned off in Internet Explorer. Big Thanks again to the Gentelman who posted this massege, it has resolved my problem. God Bless |
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I am using Mozilla Thunderbird with my XP computer and when I get e-mail from webtv people and/or I.E. or O.E. I get the dreaded red x instead of an image. |
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I'm the Ryan C with the solution listed at http://www.microsoft.com/communities/newsgroups however it is no longer working for us. Fighting thru it again but the real issue is that the hosting company Amazon is using is breaking standards in the way they are using DNS. |
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Our users have XP sp2, IE6 and Outlook 2003 and several people were having the red X issue in email which we fixed with the following: Go into registry, 1. Locate the Outlook Temporary Items folder by opening the Registry and locating Unfortunately on some pcs the problem keeps reoccurring. Do any of you know why this keeps happening and what the permanent fix is? |
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Posted by:
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I've been encountering the red x poblem whenever I open the Friendster website.. Some of the images are not displayed.. But for some other sites, images are displayed & its working just fine.. What's wrong? please help.. |
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Permanent fix is (as permanent as a MS product can be)... Example on my machine the key value was: Changed it to: Enjoy! |
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