Firefox and Earthlink - Comments

Thanks for askbobrankin
I am an EarthLink user, I had Internet Explorer and then added Firefox...which somehow became my default browser. Both work OK. Firefox works for most sites but occasionally it will not work so I just paste the URL into IE and then all is well. I don't have a strong preference but it's nice to have an alternative....and to see what all the Firefox talk is about.

Bob,
I work for Earthlink in tech support. Earthlink has 2 ways of connecting: either what's known as a 'manual' connection, or the Earthlink Total Access software. IE is needed for the TA software to install, but once it's installed, it will use whatever you set as your default browser/email client. For the manual connections, that's just a connectoid and you can, as always, use whatever you want as browser/email client. In matters of tech support, if you use something other than IE/OE and are having problems browsing or with email, we will have you open IE/OE to assist in teching (if you can't send/rec email with, say, Eudora, but OE works fine, then the problem is with Eudora and we'll recommend contacting Qualcomm). As a matter of fact, Earthlink recently released a toolbar add-on for Firefox (with a popup blocker, scam-finder, etc). So yeah, you can use Firefox. I do :)

I have used Firefox and Thunderbird for a year as my primary browser and e-mail host. The only time IE pops up is when I do "help" on a windows program. I check my Earthlink acct on firefox. They don't seem to know or care.

I use Firefox not only because it is good, but because it not MS, and not everyones favorite target. I doubt that Firefox is has any fewer holes in it, it is just that it less popular of a target. I see no conflict between Earthlink and Firefox or Thunderbird.

My ISP is PeoplePC, which is owned by Earthlink. I've been using Firefox now for many months and they never complained or anything. You should be fine. To make Firefox your default browser, the first time you run it it will ask you if you want it to be the default. Just click yes. If you ever want to make IE the default again, just go into its options and on the Programs tab at the bottom is the checkbox "Internet Explorer should check to see whether it is the default browser." Just check that and restart IE. It will then ask you to make it the default.

Been using Firefox on Earthlink for about two years now and NO PROBLEMS!

As I recall, when using the Earthlink tech guys on one occasion, they sort of made a face, but when I said I had no intention of returning to Explorer, they calmed down and we got to resolving our problem.

I have been with Earthlink for almost 7 years and have always used a browser other than IE, and I switched to Firefox about 3 years ago. No problems here - even the few times I've had to contact tech support. My browser was never an issue.

I've been an avid reader and user of your info and advice for some time now. I switched to Firefox at your recommendation and I have yet to look back. I'm also an Earthlink subscriber, and I have had no issues using Firefox.

When I want Windows updates, I just click the link in my start menu (it's pinned in my start menu) and it opens IE. If I find myself on a web page that doesn't open correctly in Firefox, or requires IE for some reason, I just right click and use Firefox's "Open this page in IE". Works like a charm.

IE isn't horrible. It's just that Firefox has some features I like better - mainly tabbed browsing - and I find that the various software toolbars I use, such as Yahoo, Google and Copernic, have now caught up to Firefox just fine.

By the way - here's an off-topic comment - Copernic's desktop search is terrific. In my opinion, it outshines Google's.

Richard

Hummm.... Isps insisting on poeple using a certain browser. I would have to shun them myself. In fact I shun any ISP that insist I use its install disk. Because in my long years of internet browsing, I have concluded,that they are basically up to no good! Look at AOL's privacy record. But as far as I know "earhlink" still allows manual connections.I steer clear of others that don't.(Not an earthlink customer) Also be wary of what someone-else on the phone says. (Who may or may not be a tech.) And who may or may not have the right answers. Just thought I'd take a moment to post. "Clay"

Been an Earthlink user for quite a few years. No problems with Firefox. Firefox offers an "extension" that gives you a right click context box with an entry "View this page with IE." That little jewel will alleviate any problem.

I have been using Firefox with Earthlink (cable) for probably a good year now. I have never had a problem with connecting. It is an excellent browser. I also design web sites and I have had very few problems with Ff in that area as well.